♦ Can I make the tour on my own?
Not recommended. At least two persons (one must be an adult) have to take part in the tour so that tasks can be accomplished.
♦ How many people should make a team in the tour?
One team making a tour should have at least 2 but not more than 6 persons. If you are more than 6, the system at the booking will offer you a choice of splitting into several teams.
♦ What should I bring to the tour?
What you must have during the tour is the printed confirmation document, and the documents of the mission. Also, you must have a charged and operating mobile phone. In addition, we recommend that you wear comfortable shoes and comfortable clothing that suits the weather. The printed confirmation document is especially important because the barcode on it is temporarily unreadable by mobile phone.
♦ How much of the tour do I have to make, is there a time limit to accomplish the mission?
The only limitation is that you must complete the mission the same day as you start it. You can comfortably manage the tour, at the speed of your choice. In this case, however, it may happen that some of the partners where tools and information necessary for the mission are placed will close.
♦ If the weather changes for the worse during the tour, can I finish it next day?
Budapest is just as beautiful in rain, snow, gale and heat.
♦ Once I have booked and paid for a tour, can I make changes in it?
Unfortunately not. This is why we recommend that before booking you thoroughly consider which tour you choose with what conditions, because it is not possible to make amendments in a tour booked and paid.
♦ How and from whom can I get assistance if I should get stuck during the completion of the mission?
You can ask for help in SMS at any time on the number +36 70 70 60 600, sending the SMS format provided in the documentation of the tour. In this case you will always be sent the exact address of the coming station.
♦ What happens if I forget to bring the confirmation and the tour documents with me?
At the opening station of the tour you can purchase both. Tour documents cost HUF 200, the confirmation document is HUF 100.
♦ I did not manage to print the confirmation properly.
Always make sure to print with the setting “fit to page”. What you should check carefully is that the barcode is printed properly on the confirmation document.
♦ Where does to tour start and where can I claim the mission package?
You can claim your mission package at the starting point of the tour, which exact address is: 1. Erzsébet square, Budapest 1051, Telephone: +36 1 796 9665, www.bookhungarynow.com